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I'm running Ubuntu 16.04 and a brother DCP-375CW, a printer and scanner all in one. I downloaded the drivers and used the Driver Install Tool by brother.

This is the result: the system says the drivers are installed. The printer is actually working. But Simple Scan refuses to recognize a driver and xsane won't even recognize a scanner. I tried some instructions I found on the Internet but most of them seem to be for older Ubuntu Versions.
I'm worried that there is something different with Ubuntu 16.04.

12 Answers

I only had to do this single step (mentioned earlier but that answer also included other steps). I have a Brother DCP-L2500D and I run Ubuntu 16.04.

Open this file

Add the following line to the file, just before the line # The following rule will disable USB autosuspend for the device

Restart (well that's two steps :-))

I had a similar problem with the dcp-135c and Ubuntu 16.04 (upgraded from 14.04).

The solution for me was the following:

1. Install all drivers from brother website as normal

2. Open this file: sudo nano /lib/udev/rules.d/40-libsane.rules Add the following line to the file, just before the line '# The following rule will disable USB autosuspend for the device'

3. Copy all files from /usr/lib64 to /usr/lib

4. Copy all files from /usr/lib64/sane to /usr/lib/x86_64-linux-gnu/sane

Others had to copy the files in step 4 to /usr/lib/sane instead, maybe it depends on whether you upgraded to ubuntu 16.04 or made a fresh install.

I found this solution in this thread on Ubuntu forums.

I was facing the same issue with my MFC-7840W, but I finally was successful.

Here are my notes:

1. Install brscan3, or another variant of brscan according to your model:

2. Install brscan-skey

3. Run brscan-skey

4. Set up scanner

5. Confirm it worked, look for this output:

6. Make missing symbolic links if necessary

7. Confirm scanimage -L works

8. Install gscan2pdf

9. Use gscan2pdf to test scanner

FWIW I just lost a few hours of my life getting a Brother MFC-J470DW scanner going (on Ubuntu 16.04). Finally I noted a new driver post from Brother dated 3-01-2017!! I installed that and configured the IP address and I'm good to go.

Running Brother DCP7030 on Linux Mint 17

run simple-scan as root:

If it works, then it's a privilege issue. To solve, download udev rule (scanner setting file) from Brother website.

Then:

and reboot your computer

Someone linked to a deb udev file on the Brother website but the buttons for downloading are broken so here is there direct link:

http://www.brother.com/pub/bsc/linux/dlf/brother-udev-rule-type1-1.0.0-1.all.deb'

Open a Terminal window and type: sudo apt-get install sane. SANE = Scanner Access Now Easy. It'a an universal program who access scanner directly at hardware level, it doesn't require any driver. Yes, i know sane should automatically install as dependency of xsane, but I've seen situations when it's missing for some reason. xsane is just a graphical interface for sane.
Alternatively, you could install gscan2pdf : sudo apt-get install gscan2pdf.

As such most if not all the answer posted prior to March 20, 2018 are out of date.

As per this answer: How to get a Brother DCP-350C scanner working? there have been updates for:

Plus additional drivers for your specific printer model.

Of particular interest is the udev rule discussed in many answers has been updated and works fine.

Also brscan4 and not brscan2 or brscan3 is the preferred driver for most scanners.

Brother seemed to have dropped the ball with Linux Support prior to the December 25, 2017 update but everything seems to work flawlessly now as per the linked answer above.

Note that there are still some old Brother Websites which can be a bit misleading. If you ignore them and simply follow the instructions in the link everything will work out fine.

If not please post a comment on the link answer.

I had problem with Brother DCP-135C scanner on Ubuntu 16.04 64 bit that it was not detected after installing the drivers mentioned on the brother site.

The following instructions solved the problem

Before that I unsuccessfully tried:

and added edited this file...

Before

and same for 60-libsane.rules

If you can ping the ip address of your printer (10.42.0.222, for example), then that is a good sign.

The old problem may be that the config file doesn't know where to find the scanner.

Try this:

Look for something like this (around or after line 53):

Under the 192.16.136.2 1865 kind of line add your scanner/printer's ip address like so:

My experience with Ubuntu upgrades has not been great. In 2015 & 2016, I downloaded and wrote latest distro on CD and tried upgrade from CD. These attempts crashed and required fresh install from same CD, but this then required re-install or re-config of items like user accounts and worst of all Brother printer / scanner.

For Ubuntu 17.04 I upgraded via Terminal and this worked well – even Brother printer / scanner survived the upgrade.

In Oct 2017 I followed same route but Brother scanner failed to work after the upgrade.

I followed old instructions on how to re-install drivers / setup for Brother printer / scanner, in my case model DCP-J315W. My notes covered the following steps:

1. Download Brother Printer Drivers using the tool.(linux-brprinter-installer-*.*.*-*.gz)

   The tool will be downloaded into the default Downloads directory.(The directory location varies depending on your Linux distribution.)e.g. /home/(LoginName)/Downloads

   Open a terminal window and go to the directory you downloaded the file to in the last step.

   Ctrl+Alt+T (opens Terminal Window)

   (Ubuntu is case sensitive so use the command dir or ls to check directory names)

   Enter command to extract the downloaded file:

   or if necessary

   Run the tool (use sudo if required):

   The driver installation will start. Follow the installation screen directions.

   When you see the message

   Will you specify the DeviceURI?

   • For USB Users: Choose N(No)
   • For Network Users: Choose Y(Yes) and DeviceURI number.The install process may take some time. Please wait until it is complete.

SCANNER SOLUTION:

Unfortunately, there appear to be additional issues surrounding Brother Scanners and issues may vary upon scanner models and the version of BRSCAN required to be run. Brother.com have 4 versions of this file. Each files covers different Brother scanner models.

I tried the following steps which had worked with past versions of Ubuntu:

2. Open file: sudo nano /lib/udev/rules.d/40-libsane.rules and add the following lines just before the line '# The following rule will disable USB autosuspend for the device'

   Using Gedit with sudo no longer works in Ubuntu 17.10, but nano works okay.

   Ctrl+O writes edits to file.

3. Copy all files from /usr/lib64 to /usr/lib

   At this stage I was in despair after wasting hours on websearching this issue. The above steps had worked in the past and should not have been necessary under the upgrade process. Then I came across a new step which worked for Ubuntu 17.10 which makes me think there is a new bug in Ubuntu:

4. Copy all files from /usr/lib64/sane to /usr/lib/x86_64-linux-gnu/sane

   This new command included notation that

   others had to copy the files in step 4 to /usr/lib/sane instead, maybe it depends on whether you upgraded to Ubuntu 16.04 or made a fresh install.

   I did not need to do this for Ubuntu 17.10.

NOTES:Other notes, websites or commands relating to this issue include:

Brother support:You can follow Brother install process on their website if you wish.

In Ubuntu 16.04 the file named 40-libsane.rules may have changed to 60-libsane.rules but in 17.10 reverted to 40-libsane.rules. In 16.04, I ensured both names existed and included the Brother Scanner edit.

The following Terminal commands can be used to identify scanners on the system:

This usually sees the scanner but if Scanimage does not see it then you still have a problem:

The following command lists installed Brother devices:

On a fresh install, you may need to re-install Sane:

Check permissions are correct by adding saned to the group which owns your scanner device:

Note: Under Ubuntu 17.10, you can no longer run GUI processes as super user, such as Sane, Simple-scan. I hacked around this block but it did not help getting scanner working so just more time wasted.

After doing EVERYTHING I saw on various forums and blogs to make the scanner work, what fixed it was installing the EXTRA sane backends! It doesn't hurt to install them, and for me it was the solution!

Background:, I have the DSP-J562DW installed on Mint 17.3 (Ubuntu 14.04) and Kubuntu 16.10 64 bit, with WiFi too.

protected by Community♦May 14 '18 at 21:09

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Brother MFC-7840W Driver supported Software Download for Microsoft Windows 10/8.1/8/7/Vista/Xp (32 – 64 Bit) and Macintosh Operating Systems.

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